Return, Exchange and Refund Policy

Our policy is a Money-back guarantee, also known as a satisfaction guarantee, essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. If you want to exchange a product for another you can no questions asked just email us. We except exchanges or returns on products within 60 days of the purchase date.

In our words, we want you the customer to be 100% satisfied with your Lady May purchase whether it's bacon fat to grill with or a Mothers Day Gift for mom, whatever we need to do to achieve that we will. Just shoot us an email or give us a call and we will promptly get back to you with a solution. If an order arrives damaged or gets lost in transit we will send another one immediately.  If your product arrives late or in anyway unsatisfactory to you, just contact us and we will replace it or refund it. If you have questions about our products or just want to talk give us a shout. If you order something and just flat out don’t like it, we will refund you.

The best way to contact us is through email, have your order name and number and we will blow you away with our customer service.

Email: may@theladymay.com

Phone: 1-228-872-8478. Please note, we are a restaurant so we may have to take a message and call back after a rush.